Last updated: March 20, 2018
This Privacy Policy (the “Privacy Policy”) describes our practices in connection with the personal data that you provide to any European company in our Group (“Domtar Personal Care Europe”) by any means, including off line forms (e.g., product orders), telephone calls, email, fax, a website which is operated (as indicated in its conditions of use) by a Domtar Personal Care Europe company (the “Website”) (the “Personal Data”). An updated list of Domtar Personal Care Group companies is available here:
Country | Entity | Incorporation Number | Address |
---|---|---|---|
Austria | Attends GmbH | No. HRB 5042 | Klammstrasse 1, 4020, Linz, Austria |
Germany | Attends GmbH | No. HRB 5042 | Am Kronberger Hang 3, 65824, Schwalbach am Taunus, Germany |
Belgium | Attends BVBA | No. 0465664336 | 3140 Keerbergen, Haachtsebaan, 119 box 1, Belgium |
Spain | Laboratoris Indas, S.A.U. | Tax Number ES A45002516 | Paseo del Club Deportivo, no.1, Edf. 18 Planta Baja y Primera Derecha (Parque Empresarial La Finca) 28223 Pozuelo de Alarcón - Madrid, Spain |
Spain | Domtar Personal Care Europe, S.L.U. | Tax Number ES B85004604 | Paseo del Club Deportivo, no.1, Edf. 18 Planta Baja y Primera Derecha (Parque Empresarial La Finca) 28223 Pozuelo de Alarcón - Madrid, Spain |
France | Indas Eurl | 815 279 732 R.C.S. Lyon | Avenue Satolas Green Cap Arrow 69330 Pusignan, France |
Norway | Attends AS | No. 980609162 | Klingenberggata 7, 0161, Oslo, Norway |
Netherlands | Attends BV | No. 000016055543 | Boslaan 19, 8302AA Emmeloord, Netherlands |
Portugal | Indas Portugal, Produtos de Saude, Hospitalares e de Higiene Sociedade Unipessoal, Lda | Registration and Tax Number 503505196 | Rua Padre Americo, no 14-B, Escritorio 1, Freguesia de Lumiar, Concelho de Lisboa, 1600-648, Lisbon, Portugal |
United Kingdom | Attends, Ltd | No. 03718732 | Unit 10, Mariner Court, Calder Park, WF4 3FL, Wakefield, England, UK |
Sweden | Attends AB | No. 556757-7258 | Jarnvagsgatan 4, 57824, Aneby, Sweden |
Sweden | Attends Healthcare AB | No. 556563-1867 | Jarnvagsgatan 4, 57824, Aneby, Sweden |
Switzerland | Attends GmbH | No. CH-105.156.905 | Baslerstrasse 15, 4310, Rheinfelden, Switzerland |
We may change this Privacy Policy. Please take a look at the “Last updated” legend at the top of this document to see when this Privacy Policy was last revised. The processing of your Personal Data will be governed by the Privacy Policy in force at the time your Personal Data are collected unless otherwise agreed by you or allowed under applicable law.
The data controller (“us”, “we”, and “our”) will be:
All terms and conditions of our products and services (unless expressly provided for therein), including this Privacy Policy, may be assigned to any third party.
The processing of your Personal Data will be made in the legitimate basis of:
Directly from you, when you are interacting with us, for example information you give us as requested by phone, email or detailed in the forms you may be asked to complete and also information we collect automatically from your use of our products or services such as your interaction with adverts that we place on websites or other media.
We collect your Personal Data (automatically, as detailed in the forms you will be asked to complete or provided by you in your e-mail queries or telephone inquiries, which may include health related data such as a degree of incontinence, prescriptions, etc.) as required for the following purposes:
Please note that if you do opt-out of receiving marketing-related messages from us, we will still send messages as necessary to fulfill other purposes (such as administrative messages relating to the operation of the product or service).
We will store your Personal Data for 7 years for the above mentioned purposes 1 to 5, unless there is a subsisting legal reason that makes us to block and retain the data for a longer period.
We will store your Personal Data indefinitely for the above mentioned purposes 6 to 7, unless you withdraw your consent.
Personal Data may be used or shared with another Domtar Group companies worldwide (you can find a list of Domtar Group companies at the following link: http://www.attends.eu/corporate/List_Domtar_entities.pdf), or other third parties if:
All of these third party recipients may be located world-wide, including outside of the European Economic Area (EEA) (such as the US*). These countries may provide personal data protection standards that are not necessarily equivalent to those applicable in the EEA (in which case, specific safeguards are adopted by us for personal data originating in the EEA, such as ensuring the third party complies with either the Privacy Shield Principles, is subject to another adequacy finding or enters into a written agreement with us requiring that the third party provides a level of privacy protection equivalent to the one required within the EEA).
(*) In particular, this is the case of our affiliate in the US, Attends Healthcare Products Inc. (8081 Arco Corp Drive, Suite 330, Raleigh NC 27617).
Your Personal Data may also be shared with public authorities for compliance with legal obligations.
You must provide accurate Personal Data and only when you are 18 years of age(*) or over and keep them up-to-date. You must comply with any data protection and privacy legal requirements applicable to you. You must comply with and not disable any security measure of a Website. If you are acting as a (legal or de facto) representative of any legal entity, you must only provide your professional contact details in respect of that legal entity (and never your private contact details).
(*) We do not intend to collect, or direct any Personal Data collection to, data of individuals under 18 years old, and we request you that these Personal Data are not provided to us.
You may contact us (at dpc.dataprivacy@domtar.com with written proof of your identity) to exercise your rights:
(i) to request information about your data (right of access); (ii) to request that your Personal Data be rectified or deleted if it is inaccurate or incomplete (right or rectification or cancelation); (iii) to request restriction of processing of your Personal Data (right to restrict processing); (iv) to object to the processing of your Personal Data when processing is based in a legitimate interest (See paragraph 3. “What is the legitimation for processing your data?”) (right to object to processing); (v) to request the portability of your data (right of data portability); or (vi) to object an automated individual decision-making, including profiling. We will answer your request as soon as reasonably practicable, and in any case, within the term legally determined.
Moreover, where the processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
If you consider that we have violated or ignored your recognized rights, you may claim through your local Data Protection Authority:
Country | Incorporation Number | Address |
---|---|---|
Austria | Österreichische Datenschutzbehörde | http://www.dsb.gv.at/ |
Belgium | Commission de la protection de la vie privée Commissie voor de bescherming van de persoonlijke levenssfeer | http://www.privacycommission.be/ |
Croatia | Croatian Personal Data Protection Agency | http://www.azop.hr/ |
Czech Republic | The Office for Personal Data Protection - Urad pro ochranu osobnich udaja | http://www.uoou.cz/ |
Estonia | Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) | http://www.aki.ee/en/ |
Finland | Office of the Data Protection Ombudsman | http://www.tietosuoja.fi/en/ |
France | Commission Nationale de l'informatique et des Libertés - CNIL | http://www.cnil.fr/ |
Germany | Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit - The competence for complaints is split among different data protection supervisory authorities in Germany. | http://www.bfdi.bund.de/ |
Hungary | National Authority for Data Protection and Freedom of Information | http://www.naih.hu/ |
Ireland | Data Protection Commissioner | http://www.dataprotection.ie/ |
Italy | Garante per la protezione dei dati personali | http://www.garanteprivacy.it/ |
Latvia | Data State Inspectorate | http://www.dvi.gov.lv/ |
Lithuania | State Data Protection | http://www.ada.lt/ |
Luxembourg | Commission Nationale pour la Protection des Données | http://www.cnpd.lu/ |
Netherlands | Autoriteit Persoonsgegevens | https://autoriteitpersoonsgegevens.nl/nl/ |
Norway | Datatilsynet The Data Inspectorate | https//www.datatilsynet.no/ |
Poland | The Bureau of the Inspector General for the Protection of Personal Data - GIODO | http//www.giodo.gov.pl/ |
Portugal | Comissão Nacional de Protecção de Dados - CNPD | http//www.cnpd.pt/ |
Romania | The National Supervisory Authority for Personal Data Processing | http//www.dataprotection.ro/ |
Slovakia | Office for Personal Data Protection of the Slovak Republic | http//www.dataprotection.gov.sk/ |
Slovenia | Informatio Commissioner | http//www.ip-rs.si/ |
Spain | Agencia de Protección de Datos | http//www.agpd.es/ |
Sweden | Datainspektionen | http//www.datainspektionen.se/ |
Switzerland | Data Protection and Information Commissioner of Switzerland Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter | https://www.edoeb.admin.ch/ |
United Kingdom | The Information Commissioner's Office | https://www.ico.org.uk/ |
You May find more information on the following link: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
If you have any questions regarding the processing of your data, or our Privacy Policy, you can contact our data Privacy Officer (DPO) by email (dpc.dataprivacy@domtar.com). It will be nice to assist you.